ETAR Client Database is a product of FLEXI CONNECT LTD.
Nurturing and growing your customer interactions is critical even for the smallest of businesses. That’s especially true now that both sales staff and customers are likely being kept home due to the pandemic.
Improve customer aftercare
Tracking interactions means finding ways to record or measure every customer touchpoint from their purchase and support history to what the conversation was about during the lunch a particular customer had with your regional sales rep. More than just a bucket for comments, this information needs to be stored in a safe place that can track, analyze, and surface the data when and where it’s needed. That’s where customer relationship management (CRM) software shines.
What Is CRM Software?
CRM is more than initiating contact with potential leads. It involves nurturing contacts and building loyalty while maintaining a dynamic repository of contact information and client history. Making this information accessible for collaborative teams and piping it out to other business software solutions via smart integrations is the logical next step.
What to do when you have a mess in your CRM?
We are here to resolve this!
Merge duplicate client accounts into one. All data will be preserved and complemented with information from other relevant accounts.
Track the purchases of your clients, available amounts in E Wallets, return of funds, deposits because it helps you to easily create your target groups for marketing.
Why you are unable with the software you use to have your existing partners joining your loyalty program?
Our CRM solves that new partners can join fast and easy your loyalty program. Also you will have a complete overview for used bonus points, available bonus points, discounts and more…..